One way of looking at leadership is to appreciate that high performance anywhere—in our personal or professional lives—is achieved when we do these three things exceptionally well:
- Attain great levels of competence (Mastery),
- Build deep and enduring relationships (Chemistry), and
- Serve others (Delivery).
Almost any activity in which we engage can be classified under one or more of these three headings. Try thinking of something that you do in your personal or professional life that is not comfortably contained within the rubric of Mastery, Chemistry, or Delivery. These three are called the Primary Values.
We define each of these Primary Values as follows:
- Mastery: Undertaking whatever you do to the highest standards of which you are capable
- Chemistry: Relating so well with others that they actively seek to associate themselves with you
- Delivery: Identifying the needs of others, and meeting them
We achieve these three Primary Values by practicing the Accelerators, which propel the Primary Values in this way:
- Mastery is achieved through Learning, defined as: Seeking and practicing knowledge and wisdom
- Chemistry is achieved through Empathizing, defined as: Considering the thoughts, feelings, and perspectives of others, and
- Delivery is achieved through Listening, defined as: Hearing and understanding the communications of others
These last three are called “Accelerators,” because they accelerate the Primary Value to which they are linked. For example, greater Learning leads to greater Mastery. We call this combination Values-centered Leadership®.
Achieving Mastery, Chemistry, or Delivery cannot be achieved by wishful thinking alone. There are concrete actions and steps that we can each take that, when purposely applied, will lead to the enhancement and growth of these three Primary Values. In order to achieve greater Mastery, we must engage in new Learning. Similarly, if we wish to build greater Chemistry with people, we must first Empathize with them. And meeting the needs of others—Delivery—is best achieved by Listening for those needs.
These six little words are incredibly powerful because they propel all human progress, innovation, relationships, and achievements. There is nothing in the world that we cannot do if we learn something new that leads to greater Mastery, empathize with others that leads to greater Chemistry or listen to the needs of others in order to achieve greater Delivery.
Guidelines for using this Vector Coaching Plan (see sample below)
- Under the “PRIMARY VALUES” column, under “MASTERY” identify a skill, task or ability that you would like to grow over a specified time period and write this in the next column under “ASPIRATION”
- In the next column, ”STATUS TODAY 0-10”, Identify the current status of this skill or ability on a scale of 0 to 10—where you stand in your journey towards realization of this aspiration—where zero is nonexistent and 10 is almost perfect.
- Under the heading “ACCELERATOR” enter the specific learning upon which you will need to embark in order to achieve the greater Mastery you have identified.
- In the next column under “STATUS TODAY 0-10” identify the current status of your learning at this time, i.e., if all your desired learning had been completed (10), where do you stand, on a scale of 0 to 10, where zero is almost nonexistent and 10 is almost perfect.
- Finally, subtract column 6 from column 3 and enter the number in column 7 (this may result in positive or negative values). This Vector Coaching Plan will automatically calculate that for you. This is your Vector.
|PRIMARY VALUES||ASPIRATION “A”||VALUE TODAY 0-10||ACCELERATOR||ASPIRATION “B”||VALUE TODAY 1-10||VECTOR (B-A)|
What skill do you wish to grow?
|Become a better coach||6||LEARNING What will you need to learn?||Take an ICF Coaching Course||2||-4|