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Bromides are Not Enough – Actions Speak Louder Than Fluffy Words

Bromides are Not Enough – Actions Speak Louder Than Fluffy Words

When we emerge from the worst of Covid-19, we will judge companies, and patronise their firms (or not), based on how they behaved during these challenging times. I received an email today with a lot of fluffy bromides from the chairman of Canada’s largest employer...
The Responsibility to Use our Voices

The Responsibility to Use our Voices

For better or worse, as a result of the career I have chosen, I am blessed to have a voice, a platform, and an audience.  All of us, whether we have a voice and a platform or not, have a responsibility to speak up in these pivotal times, because we have a chance to...
Good Timber – from Inspiration in the Cloud

Good Timber – from Inspiration in the Cloud

During our “Inspiration in the Cloud”  Zoom video call today, I shared this poem with all of the participants who joined our weekly 30-minute inspiring conversation. The poem is starkly gender-insensitive, but, remember, he died before I was born!...
Why Performance Management Programs Fail

Why Performance Management Programs Fail

Every Performance Management system I have ever seen over the years has typically focused on one thing: employee productivity (aka performance).  In one case, I saw a program developed by a large international consulting firm for a global pharmaceutical company, and...
Who Are You Mentoring and Sponsoring?

Who Are You Mentoring and Sponsoring?

When I was 27, with my self-awareness and worldview vastly exaggerated in my own mind, I suddenly became the CEO of Manpower Limited. Possessing nothing but raw ambition, self-confidence and limited skills, I launched into my new role.   The reason I found myself...

The Employee is the New Customer!

Our understanding of the role of corporations has moved through a series of evolutions. It was generally accepted 50 years ago that the main purpose of a corporation was to increase shareholder wealth. Economist Milton Friedman cemented this thinking in our culture...