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The Quality of Decision Making

Rushworth Kidder, whose thoughts and writings are always insightful, has recently completed a small pilot survey of members of the Institute for Global Ethics, of which he is the executive Director. The question: What is the most threatening global issue facing humanity today?

Is it terrorism, violence against women, CO2 emissions, governmental corruption, mass migration, water scarcity, or slavery?

Since the questions in the survey were based on the 15 major issues catalogued in the 2007 “State of the Future” report from the United Nations-affiliated Millennium Project, Kidder’s team asked one of the report’s co-authors, Theodore J. Gordon, to join a follow-up conference call with the survey participants. Gordon conceived of the Millennium Project in the 1980s and remains one of the world’s most highly respected futurists. He’s been studying future issues and trends since well before 1971, when he founded his own consulting firm, The Futures Group. So his answer was surprising.

Of the nine topics in the survey, respondents clustered three of them near the top: terrorism, CO2 emissions, and mass migration. They followed with a group of five more: corruption; violence against women; global slavery; disease, AIDS, and pandemics; and imbalanced wealth distribution. The ninth issue, shortage of medical professionals, came in well below the rest.

But Gordon said it’s none of the above. He said, “If you look at all of these issues,” he said “and ask what’s common to them all, its lousy decision making.”

“There used to be a time,” Gordon continued, “when I thought futures research, my field, would make its contribution by improving decision making. But I’ve abandoned that thought. We could have the best insight into what the future might be through magic techniques not yet invented and decisions would still be terrible!” Translation: It’s not the specific issues that challenge us, but the way we fail to deal with issues of every sort.

Kidder writes, “That strikes me as a remarkable admission for a man whose life has been devoted to advancing and promoting futures research. Gordon wouldn’t want me to hold him up to unfair comparisons, but if Einstein after decades of work had told us that something mattered more than physics, or if Cezanne had concluded that painting wasn’t what it was all about, or if Darwin had intimated that he was outgrowing his commitment to evolution, wouldn’t we pay attention?”

I find in the organizations that I work for that there is a general weakness in the crispness and discipline of decision making. Too often, it is a disorganized process which relies more on positional power, ego and forces that psychologists call “the shadow” the personal foibles and demons that we all possess.

It’s not that the big issues are not important, but as long as we lack the will and the training to make high quality decisions, rooted in integrity, that are in the best long-term interests of our constituents, we will lurch from one crisis to another and be forever searching for a better decision than the last one.

This entry was posted on Wednesday, May 28th, 2008 at 10:35 am and is filed under Cause, Courage, Effectiveness, Leadership, Oneness, Other Useful Sites, Service, Values. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

3 Responses to this post.

  1. James Costello Says:
    June 3rd, 2008 at 5:11 pm

    I agree with the Gordon. Decision making training could and should certainly be taught (as it is in Rushworth Kidder’s ethical courses). However, the critical thinking required to make good decisions depends upon separating one’s self enough from the issue involved enough to be able to evaluate positions with which one might disagree. As logical as we might want to be, we are still primarily creatures of emotion and intuition. We also bring pre-conceived, deep-seated beliefs to the table which carry their own definitions of integrity, both rational and visceral. People often understand an issue but they can’t agree because of reasons they sometimes can’t or won’t understand.

    But we must remain hopeful because the possibility of success is almost always there.

  2. John Webber Says:
    June 12th, 2008 at 9:46 am

    A very interesting discussion on decision making.

    What I find more frustrating is the lack or tardiness in decision making. Sometimes there can be just too much consultation and issues drag on and on. I appreciate that you are talking about some significant issues in the item but sometimes good decision making start much lower down - what is the issue, what are the options, what is the best option and then make a decision.

    John

  3. john board Says:
    June 27th, 2008 at 10:35 am

    Dear Lance,
    I looked up the word ethic and I realize that it is a movable idea in that we can have a Puritan, a Hedonistic or any kind of ethic guiding our actions. As I examine the current medical ethics I realize that the people of the world are not being served well for the ethic of the pharmaceuticals and through their alliance with them, the medical fraternity, is working on the Profit Ethic and not the original ethic of medicine which begins with “At first do not harm.” How many drugs on the market today can stand up to this prime ethic and how many stand in the Profit Ethic. It is a no brainer to realize that we are being led in our medical health by the Profit Ethic of the large Pharmaceutical companies who have wreaked havoc with the health of Americans and are working hard to capture the world to their ways. An examination of their efforts in England will reveal a web of “quackbusters” who are financed by corporations who want to malign and stigmatize all other systems of healing. We come to recognize that the money these Corporations have to spend on this pursuit and the avenues of disseminating their damning spiels lie in all the governments and media which they manage through money spent on lobbies, ads and editorials, be it in television or print. How do you address this antisocial behavior to Executives who are captured by the Corporation Profit Ethic?

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