Archive for the 'Values' Category

Higher Ground Leadership(R) Certification

Sunday, August 22nd, 2010

Last week the Secretan Center made a little bit of history — we certified an inaugural team of Higher Ground Leadership(R) practitioners from across North America using the new material from my latest book, The Spark, the Flame, and the Torch. We lived together for three days surrounded by beautiful art and gorgeous scenery, learned, laughed [...]

Just Say Sorry

Saturday, June 26th, 2010

I read a press release this morning in which the first line was, “Big business has fallen from grace.” I come from a generation and a belief that the greatest agent for change in our world is big business. I’ve also come to the conclusion that, very often, big business does not understand, or know [...]

Leadership in Education

Sunday, April 4th, 2010

I have long been fascinated by the workings of†our education systems. Often, the work I do with senior leaders requires moving through some dysfunctional behaviors to bring about functional, high-performance practices. I often wonder, “Where did these people learn that being dysfunctional will achieve their aims”? And I am forced to conclude that they learned [...]

Listen For My Bell

Tuesday, January 19th, 2010

Just up the road from my home is a field, with two horses in it. From a distance, each horse looks like any other horse. But if you stop your car, or are walking by, you will notice something quite amazing. Looking into the eyes of one horse will disclose that he is blind. His [...]

Lessons in Customer Service from a Hotel

Wednesday, November 11th, 2009

I am fortunate to travel to Louisville, Kentucky,†quite frequently, and I am equally fortunate to often stay at the 21C Museum Hotel. Click on their link and you will understand why they are not just an ordinary hotel. As I was I checking out one early morning following a recent stay,†one of the many delightful [...]