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Don Tapscot, in his recent Huffingtpon Post article reports on the priorities of the World Economic Forum’s Global Agenda Councils. He notes that they are: Growth and Employment Models The policy prescriptions, industry models and performance incentives that emerged from an era of consumption and debt-driven growth must be transformed to deliver quality growth. Growth [...]
The level of disatisfaction for employees at work has never been higher. Studies by Mercer and Deloitte show that 65% of employees are either actively or passively looking for another job. The Employee Engagement Report 2011 published by BlessingWhite, Inc. found that only 31% of employees worldwide are engaged and only 61% of employees worldwide [...]
I’ve often wondered why my wireless provider needs to put handcuffs on me in order to provide the services I need. It’s taken me a while, and a lot of insufferable service and interactions, but I’ve finally figured out the reason. If you provide†services that are so bad that customers would defect at their earliest [...]
All my friends seem to be launching new books at the same time!†John P. Schuster launches his†timely and profound new book called The Power of Your Past: The Art of Recalling, Reclaiming, and Recasting on April 13th. In this new work, John systematically demonstrates that our pasts are our greatest and most accessible resource for [...]
I have argued for years that Performance Appraisals†are at best a subjective and intimidating process, and at worst a demoralizing drain on profits and productivity. This is often considered heresy by some OD and HR professionals. So, to underline the validity of my claim, when I deliver a keynote speech, I†sometimes prove my point by [...]