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“Let us enter the New Year cheerfully. Let us resolve to look on the bright side, to make the best of whatever may befall, to maintain faith that doing the right thing will ultimately bring victory. Let us cultivate sunniness, resist sourness. We can better wrestle with difficulties, obstacles, problems, in a spirit of [...]
Don Tapscot, in his recent Huffingtpon Post article reports on the priorities of the World Economic Forum’s Global Agenda Councils. He notes that they are: Growth and Employment Models The policy prescriptions, industry models and performance incentives that emerged from an era of consumption and debt-driven growth must be transformed to deliver quality growth. Growth [...]
The level of disatisfaction for employees at work has never been higher. Studies by Mercer and Deloitte show that 65% of employees are either actively or passively looking for another job. The Employee Engagement Report 2011 published by BlessingWhite, Inc. found that only 31% of employees worldwide are engaged and only 61% of employees worldwide [...]
I’ve often wondered why my wireless provider needs to put handcuffs on me in order to provide the services I need. It’s taken me a while, and a lot of insufferable service and interactions, but I’ve finally figured out the reason. If you provide†services that are so bad that customers would defect at their earliest [...]
All my friends seem to be launching new books at the same time!†John P. Schuster launches his†timely and profound new book called The Power of Your Past: The Art of Recalling, Reclaiming, and Recasting on April 13th. In this new work, John systematically demonstrates that our pasts are our greatest and most accessible resource for [...]