Archive for the 'Authenticity' Category

The Lesson from WikiLeaks

Tuesday, November 30th, 2010

Clearly, spilling the beans of the nation’s top secrets is not cool. On the other hand, perhaps it is time for us to catch up to the Internet age.† Here is the new reality:† There are NO secrets anymore. See the Huffington Post. If you lie on your resume, you will be exposed.† If you [...]

Customer-friendly-Not!

Wednesday, October 13th, 2010

Speaking with a senior leader of a wireless company today, I asked, “Why are you in a commodity industry that is one of the most reviled business sectors?” Confusing bills, bill shock, incomprehensible and restrictive contracts and pricing systems, termination fees, brutal competition that ignores customer needs, and all this adding up to absurdly huge [...]

Patrick Hughes – Inspiration

Monday, September 6th, 2010

† There is so much that can be learned – both from the light and from the dark.†In this wonderful video, Patrick Henry Hughes teaches us lessons about potential.† Watch the video – it speaks more directly than anything I might describe to you. †

Higher Ground Leadership(R) Certification

Sunday, August 22nd, 2010

Last week the Secretan Center made a little bit of history — we certified an inaugural team of Higher Ground Leadership(R) practitioners from across North America using the new material from my latest book, The Spark, the Flame, and the Torch. We lived together for three days surrounded by beautiful art and gorgeous scenery, learned, laughed [...]

Just Say Sorry

Saturday, June 26th, 2010

I read a press release this morning in which the first line was, “Big business has fallen from grace.” I come from a generation and a belief that the greatest agent for change in our world is big business. I’ve also come to the conclusion that, very often, big business does not understand, or know [...]