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“Let us enter the New Year cheerfully. Let us resolve to look on the bright side, to make the best of whatever may befall, to maintain faith that doing the right thing will ultimately bring victory. Let us cultivate sunniness, resist sourness. We can better wrestle with difficulties, obstacles, problems, in a spirit of [...]
If you haven’t yet read the eulogy for Steve Jobs delivered by his sister, Mona Simpson, take a moment to do so – and be sure to have plenty of Kleenex handy. This is a remarkable piece of writing about a remarkable man. Seldom is one so privileged to peek through this most intimate and [...]
Don Tapscot, in his recent Huffingtpon Post article reports on the priorities of the World Economic Forum’s Global Agenda Councils. He notes that they are: Growth and Employment Models The policy prescriptions, industry models and performance incentives that emerged from an era of consumption and debt-driven growth must be transformed to deliver quality growth. Growth [...]
Let’s assume that Bloomberg (the publishers of Businessweek) understand their target audience. Let’s also assume that their target audience are the executives and leaders of our corporations, academia, healthcare and political institutions. In other words, these are the people who lead and guide and are the custodians of our society. A recent article in two [...]
I’ve often wondered why my wireless provider needs to put handcuffs on me in order to provide the services I need. It’s taken me a while, and a lot of insufferable service and interactions, but I’ve finally figured out the reason. If you provide†services that are so bad that customers would defect at their earliest [...]